When the Ukraine crisis began, Bistra Titeva took her calling as a hospitality professional even more seriously: She and her husband opened their home to a family seeking shelter.

Titeva describes this experience, her connection to the Bulgarian Jewish community, and the responsibility she feels to help the vulnerable in their hour of need,” she recalls.

“It all began that March afternoon, ten days after the conflict began in Ukraine. I was doing some Friday shopping with my husband, Bobby, and purchasing things for the weekend.

“Then, my phone started buzzing: It was Julia Dandolova, the CEO of Shalom, the Organization of Jews in Bulgaria. She told me that a family of five needed accommodation — two parents and three daughters. Would I be able to open my doors to this family in need?

“In truth, we didn’t even need an hour,” she says. “To many people, this choice would be a difficult one, and rightfully so: What’s more personal, more intimate, and more private than opening your home to people you’ve never met?”

Adding: “Sure, this was a big step for Bobby and me. But at the end of the day, the answer was simple: We’d open our doors, open our hearts, and welcome this family in need.”